Loyalty discount

Klangheimat loyalty discount

Loyalty you can hear.

The more music and hi-fi you discover with us, the more you save. Our loyalty discount grows with you – completely automatically, with no points to collect and no voucher codes.

Up to 7% off every further order – for everyone who expands their collection with passion.

up to
7%
off
How it works
Three steps to your discount
1
Shop as usual

Browse records, CDs, hi-fi and accessories – every order placed via your customer account counts towards your spend, including the very first one.

2
Your spend is counted automatically

We add up your orders from the last 12 months. Once you reach a tier, your discount is activated from your next order.

3
Save on every further order

Your loyalty discount is deducted automatically from your following purchases – for as long as your 12-month spend stays at that tier.

Your discount tiers
The more loyal, the bigger the discount

What counts is your order value over the last 12 months. With every tier your discount rises – up to 7% on every further order.

2%
3%
5%
Top tier
7%
from
€500
€2 saved per €100
from
€1,000
€3 saved per €100
from
€2,500
€5 saved per €100
from
€5,000
€7 saved per €100

Important: The loyalty discount always applies from your next order onwards. Your first order – however large – is still charged without the loyalty discount, but counts in full towards your spend. So if you start with €600, you’ll save 2% from your second order.

An example
Your path to the next tier
Spend over the last 12 months
€1,200
500 1,000 2,500 €5,000
Current
3% loyalty discount on every further order
Next tier
Another €1,300 to 5%

Order a box of records for €150 now and save €4.50 straight away with 3% – and your spend grows to €1,350.

Good to know
Frequently asked questions about the loyalty discount
Does the discount apply to my first order?

No. Your first order lays the foundation: it counts in full towards your spend but is still charged without the loyalty discount. From your next order you save automatically – provided your spend has reached a tier.

What counts towards my spend?

All orders you have placed with us via your customer account in the last 12 months – records, CDs, hi-fi and accessories.

Who is the loyalty discount for?

For all customers with a customer account – including new customers: as soon as your spend reaches the first tier, you save from the following order.

How long does my discount last?

For as long as your spend over the last 12 months reaches the respective tier. The period rolls continuously: older orders drop out, new ones are added.

Do I need to do anything?

No. You don’t need to collect points or enter a code – your loyalty discount is applied automatically to every further order.