Everything you need to know about your purchase at Klangheimat - delivery times, services, bonus system, loyalty discount and payment options at a glance.
Sound carrier procurement is complex. In order to offer maximum transparency, we display delivery times as precisely as possible - supported by a multi-level display system on the item. Our focus is on audiophile sound carriers in close cooperation with Sieveking Sound, whose stock is displayed in the store on a daily basis.
If items are not in stock, it is not possible to check stock directly during the ordering process. We will check availability immediately after your order and inform you without delay.
The color of the delivery van symbol on the respective item corresponds to the color in the left-hand column of the table - please compare these to determine the expected delivery time.
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1-3 days |
In stock & immediately available
Klangheimat's own warehouse - ready for dispatch within 24 hours. If ordered before 11 a.m. often on the same day
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2-6 days |
Sufficient stock in external warehouse
Sufficient stock at Sieveking Sound - can be reordered quickly and easily
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2-6 days |
Low stock in external warehouse > order quickly now
Less than 5 pieces available at Sieveking Sound
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3-6 days |
Not in stock - reorder (if available from supplier)
German partners/wholesalers - can be reordered within 24h, 1-4 days to us
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4-6 days |
Not in stock - reorder (if available from supplier)
Drop shipment from manufacturer/partner in Europe. Phone number required for delivery person
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4-16 days |
Out of stock - reorder (if available from supplier)
Worldwide bulk supplier order. Immediate refund if unavailable
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On request |
Please inquire about item status before ordering
Delivery time varies - from short notice to 4 weeks, possibly sold out
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Backorder |
Already backordered by us - available shortly
Usually available within a week
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Available soon |
Available soon - exact delivery time unknown
Announced new release - release date on the article. Allow several weeks lead time for US titles
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2-48 weeks |
Currently not available - long waiting time possible
Listed in the catalog, currently out of stock. Waiting time unknown - possibly up to 12 months
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Not available |
Not available
Currently sold out - please inquire individually
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** For deliveries to other European countries, please allow a maximum of 4 additional days.
When purchasing records, we offer additional services for a fee, which you can conveniently add to your order:
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Cover change 0,30 €
We will replace the original inner sleeve with a new inner coated sleeve - the old one will be enclosed
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Record washing 1,59 €
Professional wet cleaning with our Clearaudio Double Matrix Professional Sonic - removes pressing residues and dirt. Followed by sleeve replacement with an internally coated sleeve
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Washing & sealing 2,90 €
Wet cleaning as above, followed by sealing with Formula LAST Record Preservative to permanently protect the groove. Plus cover change
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At Klangheimat you collect points with every purchase - similar to bonus programs in retail stores. The points are linked to the value of the goods:
1 point per euro spent - viewable in your customer account
Points can be exchanged for specially marked items
Points are credited after payment has been made
Prerequisite:Customer account with Klangheimat
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Condition
200 € value of goods per quarter |
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Your advantage
3 % discount on every additional order in the quarter |
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Prerequisite
Customer account with Klangheimat |
Example: You buy an amplifier for 200 € in January - until the end of March you will automatically receive a 3% discount on every further order.
From certain order amounts, you can order free gifts in the shopping cart - the available items are automatically displayed for selection depending on your order amount.
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Prepayment
Transfer to our account - shipment after receipt of payment. 3% discount on the order value
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PayPal
Credit card, EC card, direct debit, bank transfer and payment by installments - with or without account. Additionally: 0% financing (we pay the fees)
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Klarna
Invoice (14 days payment term) or flexible installment payment - subsequent conversion also possible
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Instant bank transfer
TÜV-certified, real-time confirmation - we can ship stock items immediately. 1% discount
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Amazon Pay
Pay with your Amazon account - no need to have your own account with us
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Invoice
Possible from the third order - directly without an external payment service provider
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Google & Apple Pay
Via our payment service provider Stripe
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Note for repeat orders: If you do not want to pay in advance because a repeat order takes longer - simply select invoice (Klarna) or prepayment and let us know your preference in the text box of the order. We will take care of it.
